“You feel stupid.”

I can understand why.

Woman’s nude pics end up on Web after call to Dell tech rep.

Tara Fitzgerald of Sacramento needed help. The nude photos she had taken for her boyfriend were nowhere to be found on her computer, so she called Dell in December 2008. She was patched through to support tech Riyaz Shaikh, an employee of call service center in India, and gave him permission to search her PC remotely. What happened next was horrifying, said Fitzgerald:

“I watched him take the pictures out of my e-mail. I watched him.”

More than a dozen of those pictures ended up on a site called “bitchtara.”

If the woman’s allegations are true, what’s most outrageous is that the Dell tech rep posted her photos, scammed her into sending him a free laptop so he could “fix” the problem, and then began charging her credit card so he could send gifts to another woman… and Dell has not responded to any of these allegations.

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2 Responses to “You feel stupid.”

  1. And I thought being put on hold for 90 minutes was bad…

    But extortion and credit card theft? Yeesh…

  2. Isn’t outsourcing wonderful? :(

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